Shipping/ FAQ/Return Policy
Shipping is calculated at checkout once you enter in your City, State and Zip code.
We ship from Springville, Utah and use Fedex, UPS or USPS depending on the best speed/price.
IMPORTANT - We currently have a lead time of 3-4 weeks for bulk powder orders so please plan accordingly!
All orders placed by 1 pm MST will ship out that same day! The following day is your first 'shipping' day. Please note that only business days are considered shipping days. FREE SHIPPING ONLY APPLIES TO CONTINENTAL US
No cancellations on any shipped orders. If you would like to return your order for any reason, you will be responsible for shipping costs. Once we receive the items, we will inspect them to make sure they are not damaged, and then restock them.
There is a 15% restocking fee, and initial shipping costs will not be refunded. The remainder (original order - shipping - restocking fee) will then be refunded to your card or method of payment.
Please allow 3-5 business days for the return funds to be processed by the banks. We will process the refund as soon as we receive the returned package.
If you have any further questions regarding returns please reach out to PeacockPowder@gmail.com for our Customer Support Department.Need Holi Powder Faster Than 3 Business Days?
- We can ship items faster than the options listed on the site. Just contact us with your order needs and your address and we can quote you for expedited shipping.
Burnout Color Codes:
- If you order burnouts of multiple colors, they will be labeled with a sticker/piece of tape so you can tell which is which.
- If you order only 1 color, there will be nothing on the packaging that would give the color away!
- If the stickers fall off, you can use the number code to determine the burnout kit's color.
- The first number indicates the color:
- 1 = pink
- 2 = blue
- 3 = orange
- 4 = red
- 5 = yellow
- 6 = green
- 7 = purple
Gender Reveal Cannon Color Codes:
- If you order cannons of multiple colors, there will be a small sticker (pink or blue) on the end of the cannon so you can tell which is which.
- If you order only 1 color of cannon, we will not put anything on the packaging or inside of the box that would give the gender away!
- To differentiate the colors of the cannons, look at the last number on the far right of the bar code.
- 1 = Pink
- 2 = Blue